How OrderUp is Supporting Ontario Restaurants Through the new 2022 Restaurant Restrictions

What's happening, and here's what we're doing to help.

Here’s what’s happening 

To take effect Wednesday, January 5, 2022 at 12:01 a.m.

  • No indoor dining for restaurants and bars
  • Outdoor dining is still permitted
  • Bars, restaurants, meeting and event spaces and strip clubs will be required to close at 11 p.m.
  • Alcohol sales will be restricted after 10 p.m.

Takeout will be allowed to continue.

Here’s what we’re doing to help:

Covering all Credit Card transaction fees

Effective December 19th, 2021 OrderUp will be covering all credit card transaction fees of our partner restaurants until April 1, 2022! It’s the very least we can do to support the industry we love. 

*OrderUp is already free for restaurants to use. No commission or monthly fees.

Referral Program

We’ve set up a referral program to reward anyone who refers restaurants to OrderUp. We’re paying $300 CASH to anyone who refers a restaurant for our dine-in or takeout/online ordering solutions. 

If you’re not already an OrderUp partner, simply email [email protected].

Donation to SaveHospitalityCA

In an attempt to support the broader Restaurant Community in Ontario, we have partnered with Save Hospitality. For every new restaurant that goes live on the platform before April 1, 2022 – we’ll be donating $300 to SaveHospitalityCA. You can learn more about this charity on their website.

Get Started

If you’re a restaurant owner or operator and would like to get started with OrderUp, we’d love to have a chat! Click the button below to learn more about OrderUp and our offerings.

Online Ordering Flow

If you’re interested in learning more about the “flow” of online ordering check out this post. If you have any questions, don’t hesitate to reach out.


We are saddened by the recent news of more restrictions to restaurants and the hospitality industry in Ontario. Over the past 2 years, restaurants have consistently followed the rules, took all the precautionary steps to ensure the safety of their guests, listened to the government and health experts and have shown respect to the advised steps of service. 

The restaurant industry was the first closed, has suffered the longest closures and the deepest restrictions throughout the pandemic. They have borne the expenses of PPE and safety protocols as well as the recent introduction of the vaccine passport system despite historic revenue losses.

The new restrictions announced by Doug Ford and the Government of Ontario directly impacts an already hurting restaurant industry. 

For reference: 

  • 80% of Canadian restaurants continue to just break even, or lose money. 

  • 60% of restaurant operators that responded to a survey reported a drop in revenue as a direct result of proof of vaccination requirements.

  • Ontario Restaurants have faced some sort of restrictions for over 400 days straight. The longest in the world. 

Ontario Restaurants deserve better. 

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