On average, digital ordering systems increase guest bills by 12%¹, and tips by up to 15%². OrderUp menus highlight add-ons, making upgrades even more compelling and seamless for your guests.
Just like a traditional POS, orders are displayed by table number. Each Pending order can be confirmed all at once or by individual item, if you‘d like to course out the meal. You can reject an order/item as well from here if needed.
Once an item is Confirmed by a server, they should have entered it in your house POS and sent to the kitchen to prepare. Diners will be notified at this time that their order is confirmed and on its way shortly.
Once a diner has paid for their order it is automatically moved into the Paid column. Partially paid tabs show up in yellow, and a fully paid order is white. If for some reason an unpaid order has been cancelled by a server before payment is made, it will show in red.
You can press Close Order to remove it from the KDS. It can still be accessed later from the Order History tab.