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OrderUp

Pairing Hospitality With Technology

Empowering restaurants to operate profitably and independently.

Who Are We?

OrderUp is a Toronto-based restaurant-tech startup focused on building tools that support Canadian restaurants to succeed in the future of dining.

We’ve been featured in multiple press outlets and have secured significant investments from various Venture Capital sources to continue our growth and support restaurants.

Our team has over 40 years of hospitality experience, working every job from the dish-pit to ownership.

What do we do?

We share our love for hospitality by helping restauranteurs adapt with the latest digital dining technology – for no cost. This includes QR code digital menus, mobile table ordering, contactless payments, and simple online ordering. 

Our order and payment (dine-in) solution is proven to improve guest experience, turn tables faster, increase revenues, and lower costs. 

Our online ordering platform is simple, and allows restaurants to take orders from anywhere online, without the commission fees.

We also equip our partners with marketing assistance with a wide scope: Email Support, Website Development, SEO, Promotions and more.

We’re extremely transparent with the data we collect, and believe that restaurants should have complete access to all of it.

Our Mission 

Our mission is to help restaurants operate profitably and independently. 

We truly believe that technology will change the way the way diners and restaurants order, pay and interact. This doesn’t mean that restaurant staff will be replaced by robots – but that technology will serve as a tool to provide better hospitality, and help restaurants eliminate costs. Restaurants are able to operate efficiently by eliminating time consuming steps of service such as taking orders, and splitting bills, and drive profits by leveraging technology and data.

The outcome is a restaurant that’s meeting their consumers where they are. Providing a seamless service that they want and a more fulfilling dining experience for the guest and the staff. All while operating profitably and efficiently during the process.

Switching Up The Model

This is where we believe that that our competitors got it wrong.

Charging monthly fees + commissions can be predatory and unsustainable for independent restaurants…restaurant’s who are already operating on thin margins after the toughest year economically in recent history. 

So, instead of charging restaurants commission, monthly fees or expensive hardware setup… We charge a small convenience fee to the diner on each order. 

What we’re seeing is that guests are happy to pay a small fee for the value that our products bring to them.

  • Knowing that 100% of their orders proceeds are going directly to the restaurant they love and want to support
  • Not waiting to pay the bill
  • No more flagging down servers for that next drink
  • No more waiting in long lines just to place an order
And our partner restaurants are able to:
 
  • Charge fair prices for their food & drinks
  • Operate more efficiently with less staff
  • Generate more tips for their serving staff
  • Provide a better customer experience for their diners
  • Build 1:1 relationships with their guests
  • Have complete control over their operations

Where do we operate?

OrderUp mainly operates and services Ontario and Canada. As a Canadian company, our focus is helping Canadian restaurants. 

With that said, we do have partners in the United States and are more than happy to provide our products to restaurants below the border.

Say Hello 👋 

Want to learn more? We’re more than happy to answer any questions you might have.

Reach out to partners@orderup.ai and we’ll get back to you.

Resources

Reach out to partners@orderup.ai for any inquiries.

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